Note: Never move funds to or from the DO NOT TOUCH cards in Uphold. If you do, you must contact Heleum Support to reactivate activity on your account.

Frequently Asked Questions

1. What is Heleum?

Heleum is a long-term savings accelerator running on the Uphold API, designed to grow money steadily over time. It was launched in October 2017. Read about Uphold here.

2. Why “Heleum”?

We want to give users the idea that this is like the element helium. The money you put in floats gradually up. The ‘e’ is for ‘easy’ and 'electronic', since it is fully automated.

3. How does Heleum work?

It launches digital balloons that float into currencies that are growing. Read more.

4. What currencies does it use?

Heleum balloons float between the 9 most traded international currencies and 3 top cryptocurrencies. View currencies used here.

5. How much does it cost?

It’s totally free! There are no subscription fees or deposit/withdrawal fees. Uphold’s standard conversion fees are paid out of the gains you accumulate.

6. How do you make money?

Heleum's only revenue is a share of gains generated by user balloons. We only succeed if you do. We also provide ways for users to increase their share of gains above 50%. Read more.

7. Is there a minimum balance?

The minimum balance for a balloon is the equivalent of $5 USD, and no maximum. Uphold has minimum deposits from bank transfers depending on the country. We plan on adding automatic deposits to help you with your savings goals.

8. How do I withdraw funds?

You can withdraw any time you want to your US or European bank account, or to a cryptocurrency wallet like Bitcoin. Uphold’s minimum withdrawal amount to most banks is currently $50.

9. What is your average growth?

Heleum’s average growth rate was over 2% per month from December 2015 to February 2017. Since March, our algorithm has generated over 5% in gains per month.

10. What if there’s a crash?

Large crashes often temporarily speed up the success of our algorithm because they cause a lot of volatility in a short amount of time. Heleum is not gambling on long-term moves. It makes gains on the natural exchange rate wiggles that occur between currencies every few hours.

11. Is it really safe?

No. Like many other vehicles to manage and grow your money, Heleum is not a guaranteed or insured product and there is always the risk of loss. Read more.

12. How do I participate?

Verified Members of Uphold may authorize and use Heleum. Sign up for Uphold here, get verified, then authorize Heleum here.

13. How are Heleum gains taxed?

In most jurisdictions, Heleum gains are likely taxed as short term capital gains, which is usually taxed as regular income. No matter what, consult a tax professional in your specific jurisdiction. Read more.

14. How did you build what huge corporations could not?

We were in the right places at the right times and had to build Heleum from the ground up without thinking about how to automate a traditional day-trading strategy. Our outside perspective forced us to think outside the box and allowed us to discover the mesh trading model we use in Heleum that we haven't seen anywhere else. Additionally, Uphold is the only reserve that allows for automatic mesh trading. The vast majority of the current industry is built on binary trading and is unlikely to change.

15. How is Heleum different from competitors?

Acorns and Stash Invest place you in funds which generate very low returns. You are also just buying and holding, and not taking advantage of the swings in the market. Robinhood is simply an app where you can manually buy and sell stocks. It doesn't involve any automation.

16. Could the government make Heleum illegal?

As we don't really use any tools or processes other than ones used by other investors for the past 100 years, we find it very unlikely that any part of what we are doing with Heleum to be a target for a legal challenge.

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  • 16-Feb-2018
  • 1673 Views